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If the message "The process com.android. phone was stopped” appears on your smartphone, then the currently opened app can no longer be used. In such a case, first open the "Settings” on your smartphone. Look for the category "Apps” or the "Application Manager”. Select the "LogsProvider” and tap on the button "Force Stop” above. Also tap on the button "Delete Data” so that the error no longer appears.
What to do if android apps do not start after an error message
You can force the termination of Android apps
that hang due to errors, in the LogsProvider

If the problem still persists, you have to find the cause for the application concerned. As shown above, for example, search for the Phone app and also select "Force Stop”, "Delete Cache” and "Delete Data” here. If this does not yield any result then the error lies deeper in the system. In this case, resetting to factory settings is the only solution. However, ensure that you back up your data before doing so.

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